![]() ![]() ![]() Over the years, this product has maintained its reputation as the easiest-to-use tool for professional Wi-Fi testing, maintenance, and troubleshooting on corporate networks. Take a screenshot of the error and add it with a brief description of the steps you have taken before the error. Ekahau AI Pro will help you plan, build and upgrade your Wi-Fi infrastructure.Share that troublesome file with our Support team ( and open a case with use with a help from Agatha our friendly AI or by mail ). ![]() Share the file with our support team ( and open a case with use with a help from Agatha our friendly AI or by email the error message does not have the recovery as a possibility (Error 16), or there is no error message popping up at all:.Create the recovery file (recovery.zip) by clicking the recovery button on the error message.If an error message with an option to create a recovery file pops up (error code 16) please: You can check this in Ekahau Pro by selecting Help > About. In case you are upgrading to a newer version, make sure your support contract is up to date. In some rare cases the project file (.esx) cannot be opened by the Ekahau Pro. Latest Version The latest version of Ekahau Pro version can be downloaded here: You will need a valid license and an Internet connection to activate the application. ![]()
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